4000 Taka Privacy Policy — Your Complete Guide to Data Protection

This Privacy Policy 4000 TakaApplies to the use of 4000 Taka's website, mobile app, and all related services. When you register with 4000 Taka, play games, or use any of our services, we collect certain information. This policy clearly explains what information we collect, why we collect it, how it is used, and how it is kept secure.

4000 Taka We believe your privacy is a fundamental right. That's why we only collect the information strictly necessary to provide our services. Our goal is to ensure you can use the platform with full confidence, knowing your data is always protected.

4000 Taka The following types of data are collected:

We never store your password directly — only an encrypted hash is retained.

4000 Taka We collect information in a number of ways:

• Directly from you: Registration form, KYC verification, messages sent to support, and form submissions.
• Automatically: Through cookies, log files, and tracking technologies when you use our website or app.
• From payment providers: Transaction confirmation details from bKash, Nagad, Rocket, or your bank during deposits or withdrawals.
• KYC Verifier: Third-party services may be used for identity verification purposes.

4000 Taka Your information is used for the following purposes:

• Account Management: To create, manage, and secure your account.
• Service Delivery: To provide gaming, betting, payment, and rewards services.
• Identity Verification: To verify your identity through the KYC process and prevent fraud.
• Customer Support: To handle your questions and complaints.
• Legal Requirements: To meet regulatory requirements.
• Service Improvement: To analyze and enhance your experience on the platform.
• Relevant Offers: To send you relevant promotions and bonus offers based on your preferences (you can opt out at any time).

4000 Taka Your information is shared only in very limited circumstances, as outlined below:

• Payment Provider: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process transactions.
• KYC service provider: With internationally recognised KYC providers for identity verification.
• Legal Obligation: Upon a court order or at the request of a government regulatory authority.
• Fraud Investigation: Relevant authorities in cases of suspicious transactions or fraud.
• Technology Partners: Hosting, security, and analytics service providers — all operating under strict confidentiality agreements with us.

4000 Taka We use world-class technology to protect your data, including:

That said, no digital system is 100% secure. We also encourage you to take precautions — such as using a strong password and never sharing it with anyone.

Different types of data are retained for different periods:

• Account Information: For the duration your account is active, and for up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by law.
• Gaming log: Up to 3 years.
• Support message: Up to 2 years.
• Cookie Data: Session cookies expire at the end of your session; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

4000 Taka We use cookies on our website and app to enhance your experience. Cookies are small data files stored on your browser or device.

You can disable cookies through your browser settings, though doing so may affect certain features of the platform.

Every user of 4000 Taka enjoys the following rights:

4000 Taka Minors under 18 are strictly prohibited from accessing the platform. We do not knowingly collect any information from users under the age of 18.

• Age verification is carried out at the time of registration.
• Age is verified as part of the KYC process.
• Suspicious accounts are suspended immediately.
• If we hold any data belonging to a minor, parents or guardians may contact our support team to have it removed.

4000 Taka This Privacy Policy may be updated from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For major changes, you will be notified via app notification or email.
• Continued use of our services after any changes takes effect will be considered acceptance of the updated policy.

We recommend revisiting this page from time to time to stay informed of any updates.

For any questions, concerns, or complaints regarding our Privacy Policy, please contact us through the channels listed below:

We take every concern seriously. Protecting your privacy is our responsibility — and one we are fully committed to upholding.